Terms of service

Terms of Service

These Terms of Service govern your use of luckhao.com and purchases from LUCKHAO. The store is operated by Shenzhen Huihua E-Commerce Co., Limited, shen zhen shi nan shan qu tao yuan jie dao long hui she qu long jing lu 365hao nan shan ge 3ceng, Guangdong, China

Orders and payment

By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method. All prices are shown in the currency displayed at checkout. Applicable taxes, shipping charges, and other fees will be shown before you submit payment. An order is accepted only when we confirm it. We may decline or cancel an order for reasons including inventory errors, suspected fraud, pricing errors, payment failure, or delivery restrictions; any captured payment for a cancelled order will be refunded to the original payment method.

Products and availability

We make reasonable efforts to display product descriptions, dimensions, materials, colors, prices, and availability accurately. Screen settings and manufacturing variations may cause minor differences. Product availability and prices may change without notice. Please review the product page, measurements, access route, and assembly requirements before ordering furniture.

Shipping and delivery

Delivery is subject to our Shipping Policy. Customers are responsible for providing a complete and accurate delivery address and for ensuring reasonable carrier access. Risk of loss transfers as provided by applicable law and the carrier's confirmed delivery record.

Returns, refunds, and cancellations

Returns, refunds, exchanges, and cancellation requests are governed by our Returns & Exchanges policy. Nothing in these Terms limits rights that cannot lawfully be excluded.

Acceptable use

You may not misuse the website, interfere with its operation, attempt unauthorized access, transmit malicious code, or use the service for unlawful or fraudulent purposes.

Intellectual property

Website content, branding, product photography, text, and design are owned by or licensed to LUCKHAO and may not be reproduced or commercially used without permission, except as permitted by law.

Limitation of liability

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, or consequential loss arising from use of the website or products. Our aggregate liability relating to an order will not exceed the amount paid for that order. This limitation does not apply where liability cannot legally be limited.

Disputes and governing law

These Terms of Service shall be governed by and construed in accordance with the laws of the China. Any disputes arising out of or relating to these Terms or the use of our services shall be subject to the jurisdiction of the courts of China, except where mandatory consumer law provides otherwise.